KNOWLEDGE BASE · Orders & warranty · Warranty & policies
Warranty, returns, maintenance
3-year warranty covering mechanics and electronics.14-day return policy.Second-hand pedals: warranty follows the product via the original invoice or order…
- Applies to all products
- Updated 3 Oct 2026
- 3-year warranty covering mechanics and electronics.
- 14-day return policy.
- Second-hand pedals: warranty follows the product via the original invoice or order number — ask the seller for it. If you bought second-hand and need help, contact support; each case is looked at individually.
- Maintenance: essentially none — the dampers are maintenance free (no bleeding, no top-ups). Dust the pedals every two weeks; after the first hours of use check all bolts and nuts, then re-check every few weeks. Spare parts supported for many years.
- Don’t open beyond the manual’s instructions — unauthorised repair attempts void the warranty (guided DIY fixes agreed with support, like the shaker re-glue, are of course fine).
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