KNOWLEDGE BASE · 4 ARTICLES
Haptics & PurrForce
Rattles, silence, diagnostics — including the coil repair guide.
Haptics & PurrForce
When the haptics feel or sound wrong.
PurrOS · all products
- A pedal’s haptics rattle / sound harsh / feel weaker than the other pedalCause: a known supplier defect on some bass shakers — the factory bonding glue holding the voice coil can fail, letting the coil rattle loose. It isn't…
- Haptics suddenly stopped working after a Windows updateWindows updates sometimes reshuffle USB port IDs, so SimHub loses track of where the haptic exciters live. In SimHub's Sound Output tab click "Change target…
- How do I test whether a shaker or its power supply is the problem?The exciters appear as Windows audio devices. Set the suspect pedal as the default audio output and play music:
- My damper/haptics make a slight noise — is that normal?Several "is this normal?" tickets, all confirmed fine:
STILL STUCK?
Talk to us
A human answers, usually within minutes. Your question reaches the people who designed and assembled the pedals.